Dedicated client money accounts with Reliance

This collection covers:

1. Onboarding a customer using Reliance onboarding
2. Opening a dedicated client money account for the customer
3. Making, receiving, and tracking payments
4. Closing a bank account

1. Onboard a customer using Reliance

Before you can open bank accounts, you will need to create legal persons to represent your customers in our system.

You are using Reliance onboarding. This is where your company carries out due diligence on your customers using your own tools, and then provides us with the information we require and attestation that you have verified that information.

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The guides below assume you will be using the /applications endpoint, which lets you submit all information on your customer in one go.

Select the guide you need based on the type of customer you are onboarding, and choose Reliance onboarding from the right-hand sidebar.

• 🏢 Limited company
• 🧑 Individual
• 👩‍🔧 Sole trader

2. Open an account for the customer

You can now use the legal person URL you created in the last step to open a bank account for your customer.

💼 Open a client money account

You are using dedicated client money accounts, which means the account will hold money from a single customer, who is the beneficiary of that account.

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Learn more about owners, controllers, and beneficiaries.

3. Payments

Receive a payment into the account

Griffin automatically receives payments, so there are no actions you need to take here, but you can track the progress of inbound payments by creating a webhook.

• 🪝 Create a webhook
• 💰 Receive a payment

Make a payment from the account

You can use a webhook or polling to track payments you have submitted.

💸 Make a payment

• Webhook
• Polling

4. Close the bank account

Once closed, the bank account cannot be reopened. Once a bank account enters the closing state, it will no longer accept inbound payments.

🙅 Close a bank account