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Direct Debit collections

This guide will walk you through what happens when an organisation collects a Direct Debit from one of your accounts, and what you see over the API at each step. Payment processing is a multi-step process which requires interacting with several resource types. Learn about payments, transactions, submissions and admissions here

Direct Debit indemnity claims

Under the Direct Debit Guarantee, if a Direct Debit is collected from your customer's account in error, they are entitled to an immediate refund from Griffin as the paying bank. Griffin refunds the account, then recovers the money from the originator through the Bacs scheme by raising a Direct Debit Indemnity Claim (DDIC).

Direct Debit mandates

This guide will walk you through working with Direct Debit mandates on your accounts: listing them, fetching one, cancelling one, and handling the cases where an expected mandate never appears. For the concepts behind mandates and the parties involved, see Direct Debits on Griffin accounts.

Receive a Bacs Direct Credit payment

This guide will walk you through receiving a payment to one of your accounts. Payment processing is a multi-step process which requires interacting with several resource types. Learn about payments, transactions, submissions and admissions here

Receive a CHAPS payment

This guide will walk you through receiving a payment to one of your accounts. Payment processing is a multi-step process which requires interacting with several resource types. Learn about payments, transactions, submissions and admissions here